Feed Pellet Production Line
Wood Pellet Production Line
Feed Pellet Machine
Flat Die Pellet Machine
Hammer Mill
Mixing Machine
Conveying System
Cleaning System
Cooling System
Auxiliary Equipment

FAQ

.Q: Are you a trading company or a manufacturer

.A: We are a professional manufacturer, and has specialized in this industry for more than 18 years.

.Q: How about your exporting experience?

.A: Our factory have been exporting our products since 1999, exported to Algeria, Russia. Botswana, Benin,Turkey, India, and some other countries.

.Q: I know little of feed machine and production line, what should I do?

.A: Please just tell us your requirements, like:
1) What kind of feed you want to produce;
2) What is the output you want per hour;
3) How many raw materials you use;
Then we will design the flow diagram for you, and after further communication, our engineers will also design the whole feed factory for you according to your site.

.Q: How can your factory guarantee the quality of your machines?

.A: Our company can promise that the material thickness of our main equipment is 2mm thicker than the feed machinery industry standard. You can take the caliper and calculator to weigh and test. About the equipment accessories our crusher adopts NSK bearings; our pellet machine adopts the Swiss SKF bearing; Besides, we also adopts Siemens motor.

.Q: What international certifications does your company have?

.A: Our company has passed ISO 9001-2008 quality certification,SGS quality certification, CE safety and quality certification of EU.

.Q: Will you send engineers to install the production line?

.A: Yes, we have installation and after-sale service team, and our engineer can go to your site and install the production line for you, but the engineers fees shall be afforded by you. Or you can find local contractors to install the machines. We can offer you technical support.

.Q: What is your products and market positioning?

.A: Our company do not rely on low price to win the market. We mainly produce middle-end and high-end products to win the customers, supplying good quality products and outstanding service.

.Q: What service you can supply?

.A: In pre-sales we provide users with comprehensive technical support. We will provide comprehensive customer training, including operating procedures, maintenance procedures, equipment general maintenance, equipment long-term hazard assessment knowledge and so on.

.Q: How can I visit your factory?

.A: You can take a flight to Xinzheng Airport, Zhengzhou city, then we will pick you up there, and our factory is about 45mins away from the airport by car.

.Q: If there is any failures during the running of the machines, what should we do?

.A: Please contact us immediately, by Email, SKYPE, or Telephone. Our sales will respond within 24hours, and form an engineer team to solve the problem for you.